Luminess Helpcenter
Luminess Helpcenter

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FAQs

Ordering

All orders are processed within 1-2 business days after the order is received. Standard shipping will be delivered within 5-7 business days after your order has shipped. 2-day shipping will be delivered in 2 business days and overnight orders will be delivered the next business day from when your order has shipped. Any orders received after 3pm CT will be processed the following business day. These are estimated good faith dates and may vary in accordance with the volume of orders and volume of product being shipped.

For more information on shipping, you can visit HERE!

 


Notify us immediately if your credit card information changes, especially if you are on a payment program with a future outstanding balance. LUMINESS Direct LLC is not responsible for NSF or overdraft bank fees from the customer’s bank. All "Refused" packages will be issued a store credit in the form of a digital coupon code. The code will be sent to the email used at the time of purchase.

 

All "Refused" packages will be fully refunded once we receive and scan the order at our facility. Please keep in mind that this process may take up to 30 days to receive back to us as well as the refund. If you have any questions, please call customer service at 888-793-7474! 💖 

 

PLAY NOW, PAY LATER...

Your 30-day trial allows you to experience LUMINESS in the comfort of your own home. Once you FALL IN LOVE with your airbrush, starting 30 days after ship date, you'll be charged monthly payments for the total amount of your selected airbrush system. Check it out, have fun! If you decide the system is not for you, give us a call before your trial period ends. See your confirmation email for specific details. The amount and number of monthly payments will vary depending on which system you selected. 

 


Need more time to decide? Are the shades you received a perfect match? Call us at 888-793-7474 and we’ll adjust your payment schedule or send you an alternative shade for free. Play with your airbrush system a few times to get the hang of it, you will LOVE IT! 💖 

 

The LUMINESS system is available to purchase in multiple ways including trial offers, multi-pay installments, and full-pay options. Prices vary depending on the system purchased. If you have any questions, please call customer service at 888-793-7474! 💖 

 

Absolutely! If you found a lower price on the identical item within 30 days of your recent purchase, please give our customer service a call at 888-793-7474. Please have a screenshot of the price and product on hand to honor the price for your item!

Luminess accepts credit card payments by MasterCard, Visa, Discover, American Express, Amazon Pay, Apple Pay, and Paypal! 

Great question! 😀 

Once the order is fulfilled and handed off to our logistics partners for shipping, we are unable to edit or stop shipment on an order that has been created in our system.  

With that said, please contact customer service and we'll gladly assist you in any way that we can! 

 

Auto Delivery

This offer includes our convenient membership program with auto-delivery to guarantee hassle-free, on-time delivery. Cancel at any time! Your first auto-delivery will ship 30 days after you receive your initial order with your selected shades. Your auto-delivery shipment is based on the membership that you enrolled in at the time of your purchase. Please refer to your order confirmation for payment and billing details. Promotional pricing is only applicable with auto-delivery. Early cancellation of auto-delivery will result in price adjustments - regular price will apply. To customize this program or future shipments, please contact LUMINESS Customer Care at 1-888-793-7474.

 

Happy to help! Being on a subscription is completely optional to be enrolled in and can be cancelled anytime!

If you are needing to cancel a subscription, please call customer service at 888-793-7474!

Please note that if you purchased a Trial or Try Before You Buy offer and opted in for the auto-delivery, there will be an early subscription cancellation fee added to your installments to reflect the total price without being on the subscription.


What does the subscription come with?
Subscriptions come with many benefits toward your Luminess account such as: double reward points, extended warranty, discounts on makeup, and more! You can view all of the benefits HERE!

Why Airbrush

With LUMINESS, you get the most delicate flawless finish with the most hygienic application available - that’s because hands and brushes never touch your face! Minimize the appearance of wrinkles and fine lines with full control of coverage - light to maximum coverage - without feeling like you have makeup on. The look of blemishes, age spots, redness, large pores, and acne can be softened or appear to vanish with no heavy, goopy makeup. Even birthmarks, scars and acne can appear to vanish with additional light passes focusing on those areas.

 

Airbrush makeup is applied to the face and/or body through the LUMINESS Airbrush system or Spray Foundation as a fine mist of pigment gently blurring skin imperfections, giving the appearance of a flawless complexion. An ultra-fine mist of LUMINESS makeup floats on the surface of the skin and looks more natural than traditional makeup. It glides smoothly over your skin's surface without exaggerating pores. This process allows the Airbrush makeup to conceal while enabling your skin to breathe.

 

Traditional foundations can look heavy, caked-on and can feel like you are wearing makeup. Airbrush utilizes 10X less makeup compared to traditional liquid foundation, while providing 3X more coverage and a seamless blend of color over the skin, creating the illusion of a perfect complexion without a blanket over your natural skin. The ability to easily mix LUMINESS Airbrush Foundation colors gives you complete control of your foundation. Creating a custom color is so easy and is truly unique to LUMINESS. You are able to control everything about your foundation giving you the most natural look imaginable while covering imperfections. All LUMINESS Airbrush Foundations are paraben-free, natural mineral and water-based and completely oil-free.

YES! The LUMINESS system and spray foundation is designed for everyday use. In fact, it's simpler and faster than traditional makeup applications. You have complete control of your look whether you like a natural look, full glam or somewhere in between. With LUMINESS, we’ve got you covered!

For more makeup looks, Q&A's, and beauty guidance - you can view our Beauty experts who are live on Facebook and Tiktok Monday-Friday at 9:30 am CST as well as our Luminess Beauty show that starts at 10:30 am CST! Click below to join!

 

Not a problem! 😀 


Need to find the right foundation for you? Click HERE!

Need to find the right shade for you? Click HERE!

  

Need to find the right Airbrush system for you? Click HERE!

 

Airbrush Foundation

LUMINESS has been specially designed to meet the needs of all skin types (dry, combination or oily) and tones. Our mineral and water-based products won’t clog your pores like conventional makeup and are dermatologist tested, recommended, and promotes healthy skin hygiene through its touchless application. Airbrush makeup rests in an ultra-fine layer on the skin, providing coverage without feeling heavy or cakey - making it perfect for women with increasing concerns over fine lines and wrinkles. Areas which with traditional foundation, tend to be exaggerated. This is why Airbrush Makeup can actually make you look younger than you are! 


LUMINESS foundation lasts most women throughout the entire day –providing up to 18hr wear! Our foundations wear best when applied in a few, fine passes. Be sure that you are not applying a single heavy application vs. a few fine passes. IMPORTANT- The longest applications tend to result from cleaned, prepped skin. You can apply your favorite oil-free moisturizer before and let it absorb completely. For even longer wear, apply primer, like Porcelain or Velvet Veil, before foundation application.

Your perfect shade is a few steps away!

Shake both foundation bottles extremely well for a minimum of 30 seconds before your first application. This will ensure you receive the most consistent color from your airbrush makeup.The formulas are water-based and don’t contain heavy binders and emulsifiers, so they are designed to separate.

Hold up the bottles to your cheek and choose the color that is closest to your skin tone. If you want to be even more precise, you can swipe each foundation on your cheek with your finger to compare.

Place 4-6 drops of the selected shade into the foundation well.If you are in-between shades, you can mix 2-3 drops of each shade you received to create the perfect blend. Turn your system on, place your finger over the tip of the airbrush nozzle and gently pull back on the trigger to bubble your foundation, creating an evenly blended shade.

Gently pull back on the trigger to begin spraying the foundation onto your skin in a circular motion.It's important to remember that you should spray a light, delicate pass of product on your skin while staying about four fingers width away from the surface. Pull any further and you will release too much product giving a heavy, wet finish. Go light with your coverage and then create more coverage by going over desired areas 1 to 3 additional times or until your desired results are achieved.

 

Your LUMINESS purchase comes with a 100% color-match guarantee. If you are having problems finding your perfect shade, call us and receive a free color-match within your 30-day or 14 day trial period. You can also use our quick and easy virtual Shade Finder tool HERE,once you’ve found your shade match, give us a call and reference the shade you’d like to receive. You can reach our Customer Service Department at 1-888-793-7474 or click HERE for more contact information.

 

Airbrush Foundation Ingredients:

Water (Aqua), Glycerin, Sucrose Polystearate, Sucrose Laurate, Jojoba Esters, PEG-8/SMDI Copolymer, Hydrolyzed Silk, Alpha-Bisabolol, Allantoin, Xanthan Gum, Magnesium Aluminum Silicate, Calendula Officinalis Flower Extract, Glycyrrhiza Glabra (Licorice) Root Extract, Cucumis Sativus (Cucumber) Fruit Extract, Hamamelis Virginiana (Witch Hazel) Leaf Extract, Spirulina Platensis Extract, Citric Acid, Pentylene Glycol, Alcohol, Phenethyl Alcohol | May Contain (+/-): Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, 77492, 77499)

*Specific formulations and ingredients may vary depending on your specific selection.

Airbrush Blush Ingredients:

Completely oil-free, water based, mineral based (including mica and iron oxides). Additional ingredients: purified water,minerals, glycerin, stearic acid, phenoxyethanol, butylene glycol, potassium sorbate, disodium EDTA, lecithin, o-cymen-5-ol, triethaolamine, glyceryl sterate, peg-100, may contain red 30.

Airbrush Love Ingredients:

Purified Water (Aqua), Glycerin, Potassium Olivoyl PCA, Stearic Acid, Phenoxyethanol, Triethanolamine, Glyceryl Stearate, PEG-100 Stearate, Tocopheryl Acetate, Butylene Glycol, Potassium Sorbate, Disodium EDTA, Lecithin, Kaolin, O-Cymen-5-OL | May Contain (+/-): Mica CI 77019), Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, 77499, 77492), Carmine (CI 75470), D&C Red 30 (CI 73360)

Bulgarian Rose Serum in Mist Ingredients:

Water (Aqua), Glycerin, Sodium PCA, Urea, Trehalose, Polyquaternium-51, Triacetin, Sodium Hyaluronate, PPG-26-Buteth-26, PEG-40 Hydrogenated Castor Oil, Hexylene Glycol, Pentylene Glycol, Caprylyl Glycol, Propanediol, Ethylhexylglycerin, Alcohol, Rosa Damascena Flower Oil

Eye & Lip Compact Ingredients:

Compact Lipstick
Polyisobutene, Ethylhexyl Palmitate, Ozokerite, Tridecyl Trimellitate, Silica, Caprylic/Capric Triglyceride, Microcrystalline Wax, Polyethylene, Tocopheryl Acetate, Silica Dimethyl Silylate, Phenoxyethanol, Simmondsia Chinensis (Jojoba) Seed Oil, Sodium Hyaluronate, Ricinus Communis (Castor) Seed Oil, Hydrogenated Castor Oil, Lecithin, Polyhydroxystearic Acid, Isopropyl Myristate, Isostearic Acid, Polyglyceryl-3 Polyricinoleate, Rose Damascena Flower Oil| | May Contain(+/-): Mica (CI 77019), Titanium Dioxide (CI 77891), Iron Oxides (CI 77499, 77492, 77491), Red 6 Lake (CI 15850), Red 7 Lake (CI 15850), Blue 1 Lake (CI 42090)

Compact Matte Eyeshadow
Talc, Mica, Bismuth Oxychloride, Magnesium Stearate, Silica, Boron Nitride, Triethylhexanoin, Dimethicone, Octyldodecyl Stearoyl Stearate, Hydrogenated Polyisobutene, Lauroyl Lysine, Triethoxycaprylylsilane, Phenoxyethanol, Ethylhexylglycerin, Tocopheryl Acetate, Sodium Hyaluronate, Ricinus Communis (Castor) Seed Oil, Hydrogenated Castor Oil, Rosa Damascena Flower Oil | May Contain (+/-): Titanium Dioxide (CI 77891), Iron Oxides (CI 77499, 77492, 77491)

Compact Satin Eyeshadow
Talc, Triethylhexanoin, Octyldodecyl Stearoyl Stearate, Magnesium Stearate, Boron Nitride, Hydrogenated Polyisobutene, Polyethylene, Dimethicone, Phenoxyethanol, Ethylhexylglycerin, Tocopheryl Acetate, Sodium Hyaluronate, Ricinus Communis (Castor) Seed Oil, Hydrogenated Castor Oil, Rosa Damascena Flower Oil | May Contain (+/-): Mica (CI 77019), Titanium Dioxide (CI 77891), Iron Oxides (CI 77499, 77492, 77491), Red 40 Lake (CI 16035)

 

Great question! 😀 

All un-opened airbrush foundation has a shelf life of 2 years and all opened Airbrush foundation has a shelf life of 1 year.

Getting the Flawless Look

Airbrushing is totally different from traditional makeup application. This means that it will probably feel different and may even take practice. We know that with a little practice, you WILL get the results you are looking for! This video will share the basics of how to use your Breeze Airbrush, click HERE to view!

Need a one-on-one consultation? We got you! You can visit our Beauty Experts HERE who can help you practice airbrushing in no time! 💖 

The results you should expect with LUMINESS will be unlike anything else you have ever experienced. Our goal is to provide the best possible product and service, so we have created the most premium airbrush products available. Not only do we use fabulous ingredients, which leave your skin silky smooth and natural throughout the day, but we make our products available at a price you can afford. Check out our How-To videos to get help with your application from our team of experts.

Need a one-on-one consultation? We got you! You may visit our Beauty Experts HERE to help get started with Airbrushing!

 

Don't worry! We want to remind you that a little goes a long way with LUMINESS Airbrush makeup and it takes a little practice to get there. Airbrushing is the Hollywood secret to beautiful coverage and you, too, can get those same results at home. The natural, glowing look comes from light, delicate layers that gently build coverage.

When we start airbrushing, we can sometimes apply too much as we are still getting used to how the airbrush system works. We have just a few tips that can help you get the results you are looking for:

  • Always keep your Breeze Airbrush moving in small circular motions to provide even application of makeup over your skin to cover those unwanted flaws.
  • Stay at least four fingers from your skin. Coming too close will put too much makeup in the same area.
  • Gently pull back on the trigger. Just the smallest pull on the trigger will allow the airbrush foundation into the airflow for a beautiful, even distribution of foundation.


Try one even pass all over the skin at first. Step back and see if there are places that you need a little more coverage. If you think you would like more all-over coverage, try another complete, light pass all over. If there are just small areas that you need more coverage, you can focus on those areas, concentrating with small circles where needed.


Need a one-on-one consultation? We got you! You can visit our Beauty Experts HERE who can help you practice airbrushing in no time! 💖 

 

No problem! We got you covered! For best results - we recommend starting with clean skin before starting your makeup routine!

If you have an Airbrush System:

First-time users tend to apply more makeup and hold the device too close to the face. That’s ok! It takes practice! Remember to make translucent passes around the face holding the nozzle about 4 finger-widths away from the face. Practice with just the air and then add some water to get your movements, distance and pulling back on the trigger down first.

If you have a Spray Foundation:

Some users apply too much foundation or don't allow enough dry time to their routine. It takes practice! We recommend applying our Hydrating Primer first and letting it set for at least a minute, once dry, began spraying the foundation onto the brush and apply! Need a little more coverage in some areas? Allow the foundation to dry for at least a minute and apply the foundation again to the area.

Need a one-on-one consultation? We got you! You can visit our Beauty Experts HERE who can help you practice airbrushing in no time! 💖 

Remember airbrush makeup is applied in light passes so don’t focus on the wrinkles. Make a couple of light passes to soften the look. You can also apply some Porcelain primer before the foundation to help plump up those problem areas.

Need a one-on-one help? No problem - visit our Beauty Expert Dorothy for a consultation at this link: https://www.facebook.com/groups/luminesslive

Great question! 😀 

If you have an Airbrush System:
The LUMINESS system is known for its great precision. Airbrushing gives very precise delivery of makeup and it will only spray where directed. Did you know that the LUMINESS patent-pending airbrush system blows air comparable to that of a whisper? The secret to airbrushing is the intense control of air and our mess-free, precision tip.

If you have a Spray Foundation:
Our Airbrush Spray foundation boasts exceptional precision, renowned for its finely calibrated mist application. This design ensures minimal wastage of foundation upon spraying, allowing for precise control over the flow and direction of the product. For optimal results, we advise spraying the foundation directly onto the brush, allowing it to absorb the particles seamlessly, readying it for your makeup application routine.

Need a one-on-one consultation? We got you! You can visit our Beauty Experts HERE who can help you practice airbrushing in no time! 💖 

LUMINESS products are lightweight and travel easily. Your LUMINESS system is also permitted as a carry-on item. Remember all airports are different and security may vary. Please check with your airline carrier in advance. 💖 

 

 

While learning how to airbrush is simple, you can get discouraged if you don't get it perfect the first time around. There is a small learning curve since this is a new and amazing way to apply makeup. If you have a system or if you’re thinking about ordering one, join our experts on YouTube and they will walk you through the steps of airbrushing. You will improve each and every time you airbrush, so stick with it. Our artists can help answer your questions and demonstrate some simple tips to help you get started. Check out our videos on our official YouTube channel, our Facebook Page or our tutorial videos on Luminessbeauty.com

 

Caring For Your System

LUMINESS Airbrush system is designed to be used with only LUMINESS Airbrush makeup and skincare. Using other products in your stylus is not recommended and will invalidate the LUMINESS standard warranty.

If you have any questions, please contact customer service at 888-793-7474! 💖 


 

Your airbrush system does not have to be cleaned between each application, but once you're done putting on all of your makeup or skincare, it should be rinsed out thoroughly by running water through your system after each use. This will ensure the best possible makeup application! We also recommend using Tip Top cleaner once or twice a week to thoroughly clean the device. Check out the videos below that walk you through cleaning your Breeze.

We are happy to help troubleshooting your Icon Airbrush system and resolve any issues you may be having! Please refer to the Diagram below to see the Icon for reference of the issue you are experiencing:


 


Please keep in mind that we are able to replace the defective part for systems within your 1 year warranty period or, have an active auto-delivery with us. If this does not apply - please look at our store to purchase your replacement. 😊

My airbrush is not blowing any makeup/splattering my makeup

1. Is your Well/Color Cup cleaned?

a. Yes (see # 2)

b. No (follow below instruction)

1. Please insert your Tip-Top cleansing solution or Hot water into the Well/Color Cup

2. Let it sit for 5 seconds

3. Begin spraying out the Tip-Top cleansing solution or Hot water on a paper towel to ensure all the residue is out of the Well.

4. Once the well is only spraying out the water or cleansing solution, please grab a wet q-tip, and clean the inside of the Well.

5. Grab one of your airbrush foundation or airbrush blush and insert a few drops in the well, and begin spraying to ensure your stylus is spraying.

2. Is your Nozzle cleaned?

a. Yes (see # 3)

b. No (follow below instruction)

1. Grab a wet Q-tip and clean the inside of the nozzle 

3. Is your Needle cleaned?

a. Yes (see # 4)

b. No (follow below instruction)

1. Unscrew the back handle of the Icon 

2. Unscrew the Needle Chucking Nut 

3. Carefully remove the needle

4. Grab a wet cloth and wipe off the makeup residue on the needle.

5. Reassemble and began spraying.

4. Is your Needle adjusted?

a. Yes (see # 5 )

b. No (follow below instruction)

1. Unscrew the back handle of the Icon

2. Unscrew the Needle Chucking Nut

3. Gently adjust the needle more in or out ( Sometimes if the needle is in too tight or too light, it will prevent airflow)

4. Reassemble and began spraying

5. Ensure there are no wear or tears in the hose and cord

a. If there are wear or tears in the hose/cord OR you followed all of the above and did not resolve the issue - please call customer service at 888-793-7474 to receive a replacement if applicable.


There is barely any airflow coming out of my stylus

1. Is your hose plugged all the way into the stylus and the system?

a. Yes ( please call customer service at 888-793-7474)

b. No (follow below instruction)

1. Please ensure the hose is attached tightly to the system and the stylus


My Icon system is not turning on

1. Is your stylus plugged in?

a. Yes ( see # 2)

b. No ( follow below instruction)

1. Please plug your system to a wall socket and ensure everything is plugged in tightly.

2. Did you try another wall socket with nothing attached to it. Did this resolve the issue?

a. Yes - Great! We're happy to resolve this issue for you!

b. No - Please contact customer service at 888-793-7474

We are happy to help troubleshooting your Breeze Airbrush system and resolve any issues you may be having! Please refer to the Diagram below to see a similar Airbrush system for reference of the issue you are experiencing:


Please keep in mind that we are able to replace the defective part for systems within their 1 year warranty period or, have an active auto-delivery with us. If this does not apply - please look at our store to purchase your replacement. 😊

My airbrush is not blowing any makeup/splattering my makeup

1. Is your Well/Color Cup cleaned?

a. Yes (see # 2)

b. No (follow below instruction)

1. Please insert your Tip-Top cleansing solution or Hot water into the Well/Color Cup

2. Let it sit for 5 seconds

3. Begin spraying out the Tip-Top cleansing solution or Hot water on a paper towel to ensure all the residue is out of the Well.

4. Add more Tip-top cleansing solution or hot water, cover the nozzle with your index finger, and pull the trigger to back-bubble any left over resiude inside the system. Began spraying

4. Once the well is only spraying out the water or cleansing solution, please grab a wet q-tip, and clean the inside of the Well.

5. Grab one of your airbrush foundation or airbrush blush and insert a few drops in the well, and begin spraying to ensure your stylus is spraying.

2. Is your Nozzle cleaned?

a. Yes (see # 3)

b. No (follow below instruction)

1. Unscrew the Nozzle until you see a gold bolt, grab a wet q-tip and clean the inside of the nozzle.

2. Unscrew the gold bolt, grab a wet q-tip and clean the inside of the bolt.

3. Use your wet q-tip to clean around the needle inside the Breeze system

4. Reassemble and began spraying.

3. Is your gold bolt adjusted?

a. Yes ( Please call customer service at 888-793-7474 )

b. No (follow below instruction)

1. Unscrew the nozzle

2. Unscrew the gold bolt and lightly screw it back in ( Sometimes if the bolt is in too tight or too light, it will prevent airflow)

4. Reassemble and began spraying.

There is barely any airflow coming out of my stylus

1. Did you charge your system?

a. Yes ( see # 2)

b. No (follow below instruction)

1. Please charge your Breeze system for up to 4 hours to ensure the Breeze is fully charged to be used for its full capability.

2. Did you take off your stylus and re-apply it back on?

a. Yes (Please call customer service at 888-793-7474)

b. No (follow below instruction)

1. Rotate the stylus head to your left and lift up to take off.

2. Reassemble your breeze stylus tightly and turn it on. Do you feel a stronger airflow?

1a. Yes - Great! We are happy to help!

1b. No - Please contact customer service at 888-793-7474

My Breeze system is not turning on

1. Is your Breeze blinking red when you try to turn it on or none at all?

a. Yes (follow below instruction)

1. Please charge your Breeze system for up to 4 hours.

b. No ( see # 2)

2. Is your Breeze turned on with a blue light but not blowing any air?

a. Yes (Please contact customer service at 888-793-7474)

b. No (follow below instruction)

1. Please charge your Breeze system for up to 4 hours.

Support

You can reach our Customer Care Department at 1-888-793-7474 or visit our Contact Us page for more information. Additionally, we are available 24x7 via live chat and email!

For more Customer Care contact information, click here.

 

 

LUMINESS Airbrush systems have a one-year manufacturer’s warranty at the time of purchase. Another way to keep your warranty is to have an active subscription on your account! Subscription may include a product of your choice being sent to you at your preferred frequency, or our Basic membership! For more information, click HERE.

 

Creating Your Luminess Account:

Creating your Luminess Account is quick and easy process to get started on your Luminess journey. By clicking on the Icon of the person to the right hand corner, it will take you to set up your account:



Once you click "Sign Up", please fill out your information below and select "Create Account"

Updating information in your Luminess Account:

Thank you so much for contacting Luminess! Updating your address/phone number is very simple and can be done with just a few easy steps.  

 Follow the steps below to login into your My Account portal. 

https://www.luminessbeauty.com/account/login?return_url=%2Faccount

  1. Sign in by clicking on the login Icon.  

  1. If you do not have an account, the create an account option will be available on that same link.  

  1. Once signed in, your My account will appear with your personal profile.  

  1. To edit profile (update phone number, Address, or email address) click on “edit” option located below

  1. Once changes have been made, click save.  


How to join our Rewards Program:

Earn rewards and points effortlessly by simply referring friends, making product purchases, and sharing your valuable feedback through reviews. Your loyalty doesn't go unnoticed; every action you take contributes to your points accumulation. Once you've collected enough points, it's time to reap the benefits. Navigate to the checkout page and redeem your hard-earned points for exciting rewards, turning your loyalty into tangible perks. Experience the satisfaction of being rewarded for your loyalty every step of the way. Please note that points will expire after a year of inactivity. 


Make sure you have an account with us in order to accumulate your points, you may create your account here at www.luminesscosmetics.com/rewards or www.luminessbeauty.com/pages/rewards

How to Earn Reward Points:

Below are ways you can earn Reward Points with us!


And how to earn even more!


 

You may review this information here:

www.luminesscosmetics.com/rewards or www.luminessbeauty.com/pages/rewards

We're excited for you to join our Luminess family and happy to get you started! Please follow the steps below:

1. Please go to your App store and search for "Luminess"

For Android users - refer to the picture below:

For Apple users - refer to the picture below:

2. Once you found the app, click "download"

3. Once downloaded, you can Login to your account or explore the site and Shop!

Hey influencers! We're so happy to hear you would love to be a part of the Luminess family! To send your influencer application to us, please visit HERE!


We're happy to help! The review must be a verified review in order to receive points.


What is a verified review?

Reviews generated from an email sent to customers 14 days AFTER purchaseReviews taken on-site are not considered verified.   

If you have any questions, please give customer service a call at 888-793-7474!

 

Happy to help! 😀 

 

You can track your order anytime by going on our website at https://www.luminesscosmetics.com/track-order OR https://www.luminessbeauty.com/pages/tracking


Please note that once the order is shipped, you will receive tracking information to your email. If you subscribed to our SMS, you will receive your tracking information there as well as live alerts of delivery! 💖 

 

Welcome to the Luminess Family! We are happy to assist you with all your beauty needs! Take a look at some of the videos below of our Beauty Experts Training Videos! 💖 

Please click on the item below that you need assistance with:

My shade is a bit off, is this shade my true shade?

How to use my Conceal Air Concealer for best results?

Why use a primer and how do I use it?

How do I apply my Airbrush Spray foundation Kit?

What ingredients are in my Airbrush Spray Foundation?

Trigger training for Perfect coverage!

How do I clean my brush?

How do I use my Breeze Airbrush System?

How do I use my Breeze Duo Airbrush System?

How do I use my Icon Airbrush System?

How do I use my Breeze Skincare System?

How do I use my Microneedling Skincare Head?

Need more help? We got you covered! You can visit our Beauty Experts HERE who can help you practice airbrushing in no time! 💖 


Our Breeze Airbrush System Series offers as a one-speed or two-speed, depending on the type of system you purchased.

Introducing our Breeze airbrush system series

 

If you purchased the Breeze One-Speed system, your system will only have one speed to turn on and off.

If you purchased the Breeze Two-Speed system, your system will be able to adjust to two speeds based on your preference and a cleaning mode!

 

If you need some training on using your Breeze airbrush system, you may visit our Beauty experts HERE! 💖 

About Luminess

 

Nearly 25 years ago, innovator, artist, and entrepreneur, Sean Mehta, had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.

The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?

The answer was clear – traditional airbrushing was messy, loud, large and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – Luminess was born - Rooted in the desire to create something innovative that filled a need for professional quality results in an easy-to-use at-home solution.

Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.

From that day, Luminess began advertising its Airbrush system directly to customers, fulfilling each order from its Houston headquarters, and after years of advertising has become the number one airbrush cosmetics brand in the United States with over 5 million airbrush systems sold. While the business has grown tremendously since that very first airbrush system, the principles and mission created at its founding still remain relevant today.

To be committed to creating innovations that challenge the status quo, are easy-to-use, deliver exceptional results, and that are loved by the people who use them. Just like the first airbrush system did

To promise that our products will always maintain the highest quality, deliver efficacious results, and stand out from the competition through leading innovation

And to Always maintain a close and direct connection with our consumers — the core of our business success

For years those principles allowed the brand to develop generation after generation of airbrush systems and formulations, our core product line. Each one pushing the boundary of what was thought possible farther and farther. Today, the ICON airbrush system, the 5th generation, is the smallest, most precise system available. Airbrush still remains the core of the brand, a standing reminder of the commitment to innovation and quality. However, the brand felt there was a larger need to take these founding principles and expand into categories that offered solutions for everything from canvas to color. And with that the development of a full line of Color Cosmetics and Skincare began.

Much like its original development with the airbrush cosmetics system, founder Sean Mehta and team set out to develop a truly breakthrough Skincare and Cosmetics collection. Hundreds of packaging concepts and thousands of formula versions were developed, each pushing the envelope — higher pigment coverage, innovative formula textures, and never been tried before packaging all combined to create a breakthrough color cosmetics collection featuring products for the lips, eyes, and face — a perfect compliment to the Luminess Airbrush System. A skincare line featuring proprietary ingredients, unique textures and application methods quickly followed. Each of these products challenged the status quo, each delivered exceptional results, and each has been loved by the people who use them — a commitment started at its founding and un-waivered since.

Now finding itself with a complete beauty collection, in 2019, the brand officially became Luminess, representing and reaffirming its commitment to creating beauty innovations from canvas to color and maintain a deep connection with its consumers. This commitment can be seen in the millions of customers using Luminess products, the billions of media impressions both on TV and in traditional press, the numerous innovative product launches and collections including the 2019 Disneys the Lion King Sir John X Luminess Collection, one of the most talked-about cosmetic collections released in recent times.

So we invite you to enjoy one of Luminess’s breakthrough formulations and explore the art of beauty.

 

Skincare

Retinol – Whats in: Vitamin A was first isolated from the retina, hence its name. Vitamin A is a fat-soluble vitamin that is highly antioxidant.

Retinol increases skin cell production (proliferation). It helps unclog pores. Retinol also exfoliates your skin and increases collagen production, which can reduce the appearance of fine lines and wrinkles, giving your skin a fresher, plump appearance.

 

Inyline ingredients - Water (and) Acetyl Hexapeptide-30 (and) Arginine (and) Caprylyl Glycol

It is a Solution, an Anti-Wrinkle Solution that freezes wrinkles by blocking muscle contractions for a visibly smoother surface with fewer fine lines.

 

Antarcticine - This glycoprotein derived from a microorganism isolated from Antarctica protects the skin from extreme cold and dry conditions.

Antarcticine stimulates the formation of collagen to restructure the skin, improve firmness and elasticity, reduce wrinkles, and protect from dehydration and barrier damage. Suitable for sensitive skin.